1. Introduction
Fame Star Ads, operating through Hainan Mingchen Advertising Co., Ltd. (海南名辰广告有限公司), is committed to protecting the privacy and security of all individuals who interact with our website, services, and digital platforms. This Privacy Policy explains in clear and comprehensive terms how we collect, use, store, share, and safeguard your personal information when you visit https://www.famestar.mom or engage with Fame Star Ads through any communication channel.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and refrain from providing personal information to us. We encourage you to review this policy periodically, as it may be updated from time to time to reflect changes in our practices, legal obligations, or operational requirements.
Fame Star Ads provides computer systems design and related services within the Professional, Scientific, and Technical Services sector. The nature of our work involves handling technical data, project communications, and client information, all of which are treated with the highest standards of confidentiality and care.
2. Information We Collect
We collect several categories of information depending on the nature of your interaction with Fame Star Ads. The types of information we may collect include the following:
Personal Identification Information: When you contact us through our website forms, email, or telephone, we may collect your full name, email address, phone number, company name, job title, and any other details you voluntarily provide in your message. This information is used solely to respond to your inquiry and to provide the services you have requested.
Technical and Usage Data: When you visit our website, our servers automatically record certain technical information including your Internet Protocol address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, time spent on each page, and other diagnostic data. This information is collected through standard web server logs and enables us to analyze website performance and improve user experience.
Communication Records: We retain copies of correspondence exchanged between you and Fame Star Ads, including emails, contact form submissions, and any attachments you choose to share. These records help us maintain continuity in our professional relationships and ensure that we can reference prior discussions when providing ongoing services.
Business and Project Information: If you engage Fame Star Ads for consulting or systems design services, we may collect information about your business requirements, existing technology infrastructure, project specifications, timelines, and other operational details necessary to deliver our services effectively.
3. How We Collect Information
We gather information through multiple methods, all of which are conducted transparently and in accordance with applicable data protection laws. The primary collection methods are described below.
Direct Collection from You: The majority of personal information we hold is provided directly by you through voluntary actions. This includes filling out the contact form on our website, sending an email to mail@famestar.mom, calling our team at +15418875883, or sharing information during project consultations and service delivery discussions.
Automated Collection Technologies: As you navigate our website, we use automated technologies such as cookies, server logs, and analytics tools to collect technical and usage data. These technologies operate in the background and do not require active input from you, though you retain the ability to control certain tracking mechanisms through your browser settings as described in our Cookies section.
Third-Party Sources: In limited circumstances, we may receive information about you from third-party service providers, publicly available databases, or business partners. Any information obtained through such channels is handled with the same level of care as information collected directly from you.
4. Use of Collected Information
Fame Star Ads uses the information we collect for a defined set of purposes, each rooted in our legitimate business operations and our commitment to providing high-quality professional services. We do not use your information for purposes beyond those described in this policy without first obtaining your explicit consent. The primary uses include the following:
Service Delivery and Fulfillment: We use your personal and business information to respond to inquiries, prepare proposals, deliver contracted services, manage project workflows, and provide ongoing support. Without this information, we would be unable to fulfill the professional obligations we undertake on your behalf.
Communication and Customer Support: Your contact details enable us to communicate with you about project status, respond to questions, provide technical support, and share information relevant to your engagement with Fame Star Ads. We strive to keep all communications relevant and proportionate to your expressed interests.
Website Improvement and Analytics: Technical and usage data helps us understand how visitors interact with our website. We analyze patterns in traffic, page engagement, and navigation behavior to identify areas for improvement, optimize content layout, and enhance the overall user experience.
Legal Compliance and Protection: In certain circumstances, we may need to use or retain your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use information to protect the rights, property, or safety of Fame Star Ads, our clients, or the public as required or permitted by law.
Business Operations: Internal record-keeping, financial accounting, quality assurance, and strategic planning activities may involve the processing of aggregated or anonymized data derived from information we have collected.
5. Legal Basis for Processing
Our processing of personal information is grounded in one or more of the following legal bases, consistent with applicable data protection regulations including the General Data Protection Regulation where it applies. For each category of processing activity, we identify and document the relevant legal basis before commencing any data processing operation.
Consent: Where you have given clear and affirmative consent for us to process your personal information for a specific purpose, such as receiving marketing communications or responding to a direct inquiry, we rely on that consent as our legal basis.
Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, we process data under this lawful basis.
Legitimate Interests: We may process information where it is necessary for the purposes of our legitimate interests or those of a third party, provided that such interests are not overridden by your fundamental rights and freedoms. Our legitimate interests include improving our services, maintaining website security, and conducting business analytics.
Legal Obligation: Processing may be necessary for compliance with a legal obligation to which Fame Star Ads is subject, such as tax reporting requirements, regulatory filings, or responses to lawful requests from public authorities.
6. Sharing and Disclosure
Fame Star Ads does not sell, rent, trade, or otherwise disclose your personal information to third parties for their independent marketing or commercial purposes. We may share information only in the specific circumstances described below, and always subject to appropriate confidentiality and data protection safeguards.
Service Providers and Partners: We engage trusted third-party companies and individuals to facilitate certain aspects of our operations, including website hosting, email delivery, analytics, payment processing, and IT infrastructure management. These service providers have access to personal information only to the extent necessary to perform their functions on our behalf and are contractually bound to maintain the confidentiality and security of such information.
Legal and Regulatory Disclosures: We may disclose information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is reasonably necessary to comply with a legal obligation, protect the safety of any person, investigate fraud, or respond to a government request.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, the information we hold may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy as a result of such a transfer.
With Your Consent: We may share your information for any other purpose disclosed to you at the time of collection, provided we have obtained your express consent to do so.
7. Data Retention
Fame Star Ads retains personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Our retention periods are determined by the nature of the information, the purposes of processing, and any relevant legal obligations.
Contact form submissions and correspondence records are retained for a period of three years following the conclusion of the relevant business relationship or the last communication, whichever is later. Technical and usage data collected through automated means is retained for a maximum of twenty-six months. Financial and transactional records are kept for the duration required by applicable tax and accounting laws, typically seven years from the end of the relevant financial period.
When personal information is no longer needed for the purposes described above, we securely delete or anonymize it using industry-standard data destruction methods. You may request earlier deletion of your information as described in the Your Rights section of this policy.
8. Data Security
We implement and maintain administrative, technical, and physical safeguards designed to protect the personal information in our custody against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework is reviewed and updated regularly to address emerging threats and evolving industry standards.
Our security measures include encrypted data transmission protocols, access controls and authentication mechanisms, regular security assessments and vulnerability testing, employee training on data protection practices, physical security controls at our facilities, and incident response procedures that enable prompt action in the event of a suspected data breach.
While we strive to protect your personal information using commercially reasonable means, no method of electronic storage or transmission over the Internet is entirely secure. We cannot guarantee absolute security, and you provide information to us with this understanding. We encourage you to take precautions to protect your own personal information, including using strong passwords and keeping your login credentials confidential.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data about site usage. A cookie is a small text file placed on your device by a web server that enables the website to recognize your browser and remember certain information.
Types of Cookies We Use: We use session cookies, which are temporary and expire when you close your browser, to facilitate navigation and form functionality during your visit. We also use persistent cookies, which remain on your device for a set period, to remember your preferences and to support our analytics tools in understanding how visitors engage with our site over time. Our analytics cookies collect aggregated and anonymized data about traffic sources, page views, and user navigation paths.
Your Cookie Choices: Most web browsers allow you to control cookie behavior through their settings. You can configure your browser to refuse all cookies, accept only certain types of cookies, or alert you when a website attempts to place a cookie on your device. Please be aware that disabling cookies may affect the functionality of certain features on our website.
Third-Party Cookies: Some content or applications on our website may be served by third parties, including analytics providers and hosting platforms, which may use their own cookies. We do not control these third-party cookies, and their use is governed by the privacy policies of the respective third parties.
10. Third-Party Services
Our website and services may contain links to third-party websites, applications, or services that are not owned, operated, or controlled by Fame Star Ads or Hainan Mingchen Advertising Co., Ltd. This Privacy Policy applies solely to information collected by us through our own digital properties and does not extend to any third-party platforms you may access through links on our site.
We encourage you to review the privacy policies of any third-party services you interact with. We have no control over and assume no responsibility for the content, privacy practices, or data handling procedures of any external sites. The inclusion of a link on our website does not constitute an endorsement of the linked site or its privacy practices.
When we integrate third-party tools into our service delivery workflows, such as project management platforms, communication tools, or cloud infrastructure services, we carefully evaluate the data protection standards of those providers and enter into data processing agreements where appropriate.
11. Childrens Privacy
Our website and services are not directed to, designed for, or intentionally targeted at children under the age of sixteen. We do not knowingly collect, solicit, or maintain personal information from anyone under the age of sixteen. If we become aware that a child under sixteen has provided us with personal information without verifiable parental consent, we will take immediate steps to delete such information from our records.
If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately using the details provided in the Contact Information section below so that we can take appropriate action. We take the protection of minors privacy very seriously and comply with all applicable laws relating to childrens data.
12. International Data Transfers
Fame Star Ads is headquartered in Haikou, Hainan Province, China, through its operating entity Hainan Mingchen Advertising Co., Ltd. (海南名辰广告有限公司). If you are accessing our website or services from outside China, please be aware that your information may be transferred to, stored, and processed in China, where our servers and central operations are located.
By using our website or providing information to us, you acknowledge and consent to the transfer of your data to China and its processing there in accordance with this Privacy Policy. We take appropriate measures to ensure that any international transfer of personal data complies with applicable data protection laws and that your information receives an adequate level of protection regardless of where it is processed.
Where required by applicable law, we implement standard contractual clauses, binding corporate rules, or other approved transfer mechanisms to safeguard personal data transferred across borders. We also assess the legal frameworks of recipient countries to ensure that your privacy rights remain protected.
13. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. Fame Star Ads respects these rights and provides mechanisms to exercise them. The rights that may be available to you include the following:
Right of Access: You have the right to request confirmation of whether we process your personal information and, if so, to obtain a copy of that information along with details about how it is used.
Right of Rectification: If you believe that personal information we hold about you is inaccurate or incomplete, you may request that we correct or supplement it.
Right of Erasure: In certain circumstances, you may request the deletion of your personal information from our systems. This right is subject to legal obligations that may require us to retain certain records.
Right to Restrict Processing: You may request that we limit the processing of your personal information in specific situations, such as when you contest the accuracy of the data or object to our processing activities.
Right to Data Portability: Where technically feasible, you may request a copy of your personal information in a structured, commonly used, and machine-readable format for transmission to another controller.
Right to Object: You have the right to object to the processing of your personal information where we rely on legitimate interests as the legal basis, including objection to profiling or direct marketing.
To exercise any of these rights, please contact us using the details provided in the Contact Information section. We will respond to all legitimate requests within thirty days. We may need to verify your identity before processing your request to ensure the security of your information.
14. California Privacy Rights
If you are a resident of the State of California in the United States, you are entitled to certain additional rights under the California Consumer Privacy Act and other California privacy laws. This section describes those rights and explains how California residents may exercise them with respect to Fame Star Ads.
California residents have the right to request that we disclose what categories of personal information we collect, use, disclose, and sell about them. As stated throughout this Privacy Policy, Fame Star Ads does not sell personal information to third parties for monetary consideration. You also have the right to request deletion of your personal information, subject to certain exceptions, and the right not to receive discriminatory treatment for exercising any of your privacy rights.
To submit a verifiable consumer request under California law, please contact us using the email address or phone number listed in the Contact Information section. We will acknowledge your request within ten business days and respond substantively within forty-five calendar days. We may require proof of California residency and verification of your identity before processing your request.
We collect the following categories of personal information as defined by California law: identifiers such as name and email address, Internet or electronic network activity information including browsing behavior on our website, professional or employment-related information if provided in the course of a business engagement, and commercial information related to services you have inquired about or purchased.
15. GDPR Compliance
For individuals located in the European Economic Area, the United Kingdom, or Switzerland, Fame Star Ads acts as a data controller with respect to personal information collected through our website and services. This section outlines additional information and rights provided under the General Data Protection Regulation and its UK and Swiss counterparts.
Our designated point of contact for GDPR-related matters can be reached at mail@famestar.mom. If you believe that our processing of your personal information violates applicable data protection laws, you have the right to lodge a complaint with the supervisory authority in your country of residence, your place of work, or the location where the alleged infringement occurred. We would, however, appreciate the opportunity to address your concerns directly before you contact a supervisory authority.
We process personal data under one of the lawful bases described in Section 5 of this policy. Where we rely on legitimate interests, we have conducted a legitimate interest assessment to ensure that such interests are not overridden by the data protection rights and freedoms of the individuals whose data we process. Where we rely on consent, you may withdraw that consent at any time by contacting us, though such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
16. Do Not Track Signals
Do Not Track is a privacy preference that users can set in their web browsers to indicate that they do not wish to have their online activity tracked across websites. Currently, there is no universally accepted standard for how websites should respond to Do Not Track signals, and our website does not alter its behavior or change its data collection practices when it receives such a signal.
We continue to monitor developments in this area and may update our practices in response to the emergence of a recognized industry standard. In the meantime, you may exercise control over tracking through the cookie management options described in our Cookies and Tracking Technologies section.
17. Data Breach Response
Fame Star Ads has established a comprehensive data breach response protocol to address any incident involving unauthorized access to, or disclosure of, personal information under our control. In the event of a confirmed data breach, our incident response team will act promptly to contain the breach, assess the scope and impact, and implement remedial measures.
Where required by applicable law, we will notify affected individuals and relevant regulatory authorities within the timeframes prescribed by law. Our notification will describe the nature of the breach, the categories and approximate number of individuals affected, the likely consequences, and the measures we have taken or propose to take to address the breach and mitigate its effects.
We maintain breach documentation records and conduct post-incident reviews to identify lessons learned and strengthen our security posture against future incidents. Employees receive regular training on identifying, reporting, and responding to potential security incidents.
18. Changes to This Privacy Policy
Fame Star Ads reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, operational requirements, or service offerings. When we make material changes, we will update the Last updated date at the top of this page and may provide additional notice through our website or via direct communication where appropriate.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any modification to this policy will constitute your acknowledgment of the updated terms and your agreement to be bound by them. If you disagree with any changes, you should discontinue use of our website and services.
Material changes that significantly affect your rights or increase the scope of data processing activities will be subject to your explicit consent where required by applicable law. Archived versions of this Privacy Policy are available upon request by contacting our team.
19. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, we encourage you to reach out to us. Our team is committed to addressing your inquiries promptly and thoroughly. You may contact Fame Star Ads through any of the following channels:
Email: mail@famestar.mom
Phone: +15418875883
Postal Address:
Hainan Mingchen Advertising Co., Ltd. (海南名辰广告有限公司)
Shop No. 6, Drilling Team Compound
Water Resources Bureau, No. 2 Haiyu Middle Road
Haixiu Subdistrict, Xiuying District
Haikou - 570000
China (CN)
Website: https://www.famestar.mom
We aim to acknowledge all privacy-related inquiries within two business days and to provide a substantive response within fourteen calendar days. Complex requests may require additional time, in which case we will keep you informed of our progress.
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